Shipping policy

Shipping Policy

 

At The Aurum Wrap, every product is carefully prepared to ensure it reaches you in perfect condition.

Order Processing

 

All orders are processed within 2–4 business days after payment confirmation. Since many of our pieces are handcrafted or assembled with care, processing times may vary slightly during peak festive or wedding seasons.

Shipping Within India

We currently ship across India through reliable courier partners.

 

Estimated delivery time is 4–7 business days depending on your location.

Remote locations may take slightly longer.

Shipping Charges

 

Shipping charges are calculated at checkout based on your delivery location and order size. Any applicable shipping fee will be clearly displayed before you complete your purchase.

Order Tracking

 

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can monitor the delivery status.

Delays

 

While we work with trusted logistics partners, delivery timelines may occasionally be affected by factors beyond our control such as weather conditions, courier delays, or public holidays.

Damaged Packages

If your package arrives damaged or tampered, please take clear photographs and contact us within 24 hours of delivery at our customer support email so we can assist you.

Incorrect Address

 

Please ensure your shipping details are correct while placing the order. We cannot guarantee delivery if incorrect or incomplete addresses are provided.